Summit by CrEIRe: Make SaaS Work 




SaaS ahead

link to whitepaper(s) 


Software as a service (SaaS) is a compelling part of any business strategy for the following reasons: 

  •  Increasing technology capabilities;
  • The emergence of better business models both for providers and customers of SaaS;
  • The commoditization of business processes by building SaaS round best business practices.

Provider-side Challenges:

  • Building the service;
  • Building the infrastructure;
  • Capitalizing;
  • Selling (licensing, marketing, SLA);
  • SLA;
  • Ensuring interoperability with customer data&processes;
  • Support;
  • Scaling.

 Customer-side Challenges:

  • Conceptualizing obstacles to adoption and communicating them back to the provider;
  • Re-desiging internal processes to work with SaaS;
  • Understanding and negotiating trade-offs (budgeting, trust, SLA, etc.).


 Summit by CrEIRe to make SaaS work for you!