saas

Software as a service (SaaS) is a compelling part of any business strategy for the following reasons:

• • Increasing technology capabilities;

  • The emergence of better business models both for providers and customers of SaaS;

  • The commoditization of business processes by building SaaS round best business practices.

Provider-side Challenges:

• • Building the service;

  • Building the infrastructure;

  • Capitalizing;

  • Selling (licensing, marketing, SLA);

  • SLA;

  • Ensuring interoperability with customer data&processes;

  • Support;

  • Scaling.

Customer-side Challenges:

• • Conceptualizing obstacles to adoption and communicating them back to the provider;

  • Re-desiging internal processes to work with SaaS;

  • Understanding and negotiating trade-offs (budgeting, trust, SLA, etc.).

Summit by CrEIRe to make SaaS work for you!