CREIRE | SaaS
Summit by CrEIRe: Make SaaS Work
Software as a service (SaaS) is a compelling part of any business strategy for the following reasons:
Increasing technology capabilities;
The emergence of better business models both for providers and customers of SaaS;
The commoditization of business processes by building SaaS round best business practices.
Building the service;
Building the infrastructure;
Selling (licensing, marketing, SLA);
Ensuring interoperability with customer data&processes;
Conceptualizing obstacles to adoption and communicating them back to the provider;
Re-desiging internal processes to work with SaaS;
Understanding and negotiating trade-offs (budgeting, trust, SLA, etc.).
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